Contact Us

We read and respond to every customer inquiry. If you have any questions about our products, our methods, our boat, our team, your order—or anything else—don't hesitate to reach out:

Call us at (716) 800-1980

Stop by our office at 27 Chandler Street, Suite 302-A, in Buffalo, NY.

Find us on FacebookTwitter, and Instagram.

     

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    Frequently Asked Questions

    How does home delivery work?

    When you order online, you can select 'Local Delivery' in the
    checkout options. It should give you the available dates for your zipcode. If you have any questions call 716-800-1980 or email us.

    If you are in the city of Buffalo we can usually get to you in a week or two. For Rochester, we deliver once a month on Thursdays.

    If our scheduled times don't work for you, contact us and we can make other arrangements.

    Where Do you Source your product?

    All our product is sourced from small, independent fishermen and fishing families who have a similar value set to the Local Catch Network

    Why is most of your product frozen?

    Simple! Sustainability, flavor, and safety.

    Our fine products remain intact from their pristine wild environments all the way to your door without sacrificing taste, as blind taste tests from Oregon State University have proven. Since fish are cold-blooded creatures, the freezing process does not alter the quality of the meat significantly.

    Finally, freezing effectively kills any pathogens or bacteria. Your product is safer, more eco-friendly, and just as delicious.

    Do you carry fresh seafood?

    Our most popular fresh product are dayboat scallops from East Coast, which are trucked in within a day or two of harvest.

    We do our very best to pre-sell any fresh products to make sure the waste is minimized and you are guaranteed a piece as soon as they get out of the water. Be sure to sign up on the email list to be notified when fresh is available.