How It Works:
Feel good about putting our values on your plate
Pacific Cloud Seafoods is on a mission to connect like-minded consumers with conscious, values-oriented producers. As part of the Local Catch Network, we're working to help small-scale fisheries find equitable markets for their high-quality seafood. Our ultimate goal? To be part of building a decentralized seafood supply chain that can not only withstand the downward pressure of Big Business, but that gives you healthy options, connects you to those who produce your food, and enables you to eat with the ecosystem.
A few things you might be wondering
Check Where to find us to find out where we are around Western NY!
Our customers' satisfaction is our number one priority.
We offer a full refund when the product is not up to your standards.
We are a small company committed to honoring the resource by bringing you only the best seafood available.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
We send out shipments Mon-Wed. We offer scheduled home delivery sunday-friday in Buffalo and Rochester, NY.
If you are outside of the local delivery zone, UPS Ground delivery usually takes around 2-3 business days. We also offer next-day and 2-day shipping around most of the east and Gulf coast. Please call us if you have any special requests about when to ship.
If your order hasn't arrived after two days of your scheduled arrival, please contact us and we will look into the details.
If any of your products arrive thawed, please contact us @ firstname.lastname@example.org
Or call us at 716-800-1980
We ship via UPS in our 3-day ground shipping zone. We can also do 2nd-day air for an additional charge. All of our frozen products are shipped on dry ice in recyclable packaging. Orders placed after Wed. at noon will be shipped the following week.